At Elomi Underwear Shop, we value your privacy as much as we value the perfect fit of our premium lingerie. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at lingeries-elomi.com or make a purchase from our global boutique (excluding certain Asian and remote regions).

1. Information We Collect

Like our carefully crafted bras that provide discreet support, we collect only the necessary information to enhance your shopping experience:

  • Personal Details: Name, email address, shipping/billing address, and phone number when you place an order
  • Payment Information: Credit card details processed securely through our PCI-compliant payment gateways (we never store full payment details)
  • Preferences: Size preferences, wish lists, and product interests to personalize your experience
  • Technical Data: IP address, browser type, device information, and website usage patterns

2. How We Use Your Information

We treat your data with the same care we put into designing our luxurious lingerie collections:

  • Process your orders and deliver our premium products worldwide
  • Provide customer support as supportive as our best-selling bras
  • Improve our website and product offerings
  • Send you relevant offers (only with your consent)
  • Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We maintain discretion with your information as we do with our intimate apparel:

  • Service Providers: Trusted partners for shipping, payment processing, and IT support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

We never sell your personal information to third parties.

4. Data Storage & Security

Your data security is as important to us as the invisible support of our balcony bras:

  • All transactions protected by 256-bit SSL encryption
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited access to personal data within our organization

Data is stored in secure servers and retained only as long as necessary.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Like the perfect fit of our bralettes, we use cookies to enhance your experience:

  • Essential Cookies: For shopping cart and checkout functionality
  • Analytics Cookies: To understand how customers use our site
  • Marketing Cookies: To show relevant ads (with your consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As a global boutique (excluding certain regions), your data may be transferred outside your country of residence. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy occasionally, just as we refresh our lingerie collections. The updated version will be posted on our website with a new “Last Updated” date.

9. Contact Us

For privacy-related questions, contact our supportive team:

Elomi Underwear Shop
2751 Rose Street, Regina, CA S4P 3V2
Email: [email protected]

Thank you for trusting Elomi Underwear Shop with your intimate apparel needs and your personal information.